chambeili.com is now 100% online only so if you wish to make to contact with us regarding your online order, product enquiry, bespoke back orders or anything else relating to our products then you can use multiple methods to communicate with us. We will endeavour to contact you within 48 hours or in some cases immediately.
No – you can checkout as a guest however if you want to shop frequently then you can simply signup for a new account using your email address or use your social media account to register. Simply follow the instructions at checkout.
Yes you can cancel an online order but you must inform us of cancellation on the day you placed the order otherwise the item is normally dispatched the next day and if this is the case that you cancelled after the item has been dispatched then you will be liable to pay for the return postage and the delivery cost is non-refundable. We advise that you should only complete an online order if you are 100% satisfied in purchasing.